Our Vision

Company

Next Steps

I Love Rewards’ Vision is to be the most successful web based Rewards & Recognition company in the world.

The goal of this document is to create a clear Vision of our future then to communicate it to all of our stakeholders so that they can help make our Vision a reality.

Our Top Priority is to recruit, retain & inspire great people

Great People

We believe in the fundamental premise that great companies are built with great people; people that are passionate about being a part of something special, more than just a job. We understand that the company is bigger than any one individual and that nobody is smarter than everybody.
I Love Rewards employees love to come to work. We are passionate about what we do and how we do it. Each employee is empowered to make the right decisions that are in the best interests of the company. Each of us is responsible for communicating the I Love Rewards Vision to others and help push our company Flywheel .
We believe our recruitment process should be rigorous but fair, detailed yet efficient. Each step of the process is fully communicated and the goal is to demonstrate why I Love Rewards is the Employer of Choice. We are devoted to always hiring great people who share our Vision & Values. When our recruiting efforts lead us to an A-level candidate, we will make every effort to have them join our team because we understand that great people have options. Candidates are not measured against each other, but against the caliber of our existing team.
Once a great person joins our team, we do everything we can to retain them. We practice what we preach: by offering the worlds best rewards and recognition program to all our employees. Perks are based on performance and merit, not seniority or politics. Our team receives ongoing training to help them get to their next level of personal and professional development.

Customers

Serving both the internal and external customer is paramount to our success. Actively listening to their unique needs and responding in a timely fashion is the reason for our strong retention rates. Our goal is to create Ambassadors who share their positive experiences with the world and actively promote I Love Rewards.

Our CULTure: Work Hard/Play Hard

The I Love Rewards CULTure is a reflection of the company we keep. Our work environment consists of dynamic individuals who use their integrity, innovation and ambition to help build a great company. We understand that nothing great can be accomplished without hard work and dedication. We are passionate about what we do and how we do it: Our people bleed rewards! Our pride is unmistakable, our enthusiasm is contagious.

Focus

Our ability to stay focused on our core competencies is vital to our success. Through the use of Commitments, efficient and effective meetings, and Single Point Accountabilities (SPA) we will continue to push our company growth. I Love Rewards believes in having the right people doing the right things at the right times.

Over Communication

The delivery of candid, timely, accurate communication is fundamental at I Love Rewards. Reinforcement of our Vision will crystallize our objectives and ensure we are moving in the same positive direction. It should be clear at all times who is responsible for what and for when.

Processes and Procedures

Every business function at I Love Rewards has a clear and effective process that achieves desired results. We strive to constantly streamline our processes in search of increasing efficiency without ever sacrificing quality. We will not be complacent; if there is a better way, we will find it.

Measuring Performance

We are a metrics driven organization. We use metrics to track our Critical Number in every role and department. Decisions are supported by return on investment analysis and alignment to our Vision. Key metrics are shared throughout the company so that each individual can positively impact performance.

Member Satisfaction

Our story is best told by the millions of people who have had a consistent, positive experience. Our goal is to make all of our members Pointaholics. Every touch point that a member has with us is a positive experience.

Alignment of Interests

We firmly believe that aligning our interests with those of our stakeholders is essential to a long term, mutually beneficial relationship. For our employees, it is the Employee Stock Option Plan. For our clients, it is helping them achieve success in their business. For our investors, it is superior economic returns.

Our Suppliers

We treat our suppliers with the same fairness, respect and appreciation that we expect in return. We understand that we are only as good as our suppliers. We encourage our suppliers to grow with our company. We are committed to always working with the greatest value supplier.

Technology

We understand the importance of technology as an accelerator of our growth. Investment in technology will increase each year and will focus on security, scalability and stability. We use tools that allow our team to be flexible, efficient and effective.

Growth

Responsible growth is core to our Vision. Our ability to increase revenue is equally as important as managing our day to day expenses. Our mantra of “high impact, greatest value” is critical to purchasing decisions.

Social Responsibility

I Love Rewards positively impacts the community in which it operates. We encourage our employees to get involved with charitable and not-for-profit organizations. We reuse, reduce and recycle not only because it is socially responsible but fiscally responsible as well.

Public Relations

We respect the media as an effective, credible and powerful tool in which to communicate our message. The creative approach we take to acquire media attention will continually help build our brand.

Celebrate Success

I Love Rewards is a high performance organization which, along its journey to greatness, will achieve many exciting and memorable accolades. It is important that these milestones are celebrated and recognized. Celebrating success is an integral part of our CULTure.