Webinar with Chip Conley at I Love Rewards

View this webinar by Chip Conley, founder and CEO of Joie de Vivre Hospitality, and the author of “Peak: How Great Companies Get Their Mojo from Maslow.”  Chip discusses how he applied concepts from famed psychologist Abraham Maslow’s Hierarchy of Needs to revive his business after the recession of the early 2000s.  Click here to download the webinar.

The first 35 minutes of this webinar are a presentation by Chip, followed by 20 minutes of Q&A.  Please forward to the 2 minute mark of this video.