When it comes to motivating people, nonfinancial incentives come out on top. A new McKinsey study reveals that non-cash motivators are more effective than extra cash in building long-term engagement.
I Love Rewards opens its doors to HR professionals for Chip Conley’s premiere speaking engagement on September 30, 2009, where they can learn how drive peak performance in their organization.
Think customer satisfaction has to suffer as a result of recessionary cutbacks? Think again. A recent article in the Wall Street Journal stresses the importance of recognizing and protecting areas of company spending that impact customers.